Frequently Asked Questions
Everything you need to know about your Brillaré shopping experience.
How do I determine the correct size for my order?
Each product page features a detailed 'Size Guide' with specific measurements. As we curate pieces from various designers, we recommend checking the individual garment dimensions to ensure a perfect fit.
What is Brillaré's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale unless defective.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Do you ship internationally?
Yes, Brillaré ships to over 50 countries worldwide. International delivery times vary by location, and customs duties may apply depending on your local regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Brillaré, we are committed to conscious fashion. 60% of our current collection is made from organic, recycled, or deadstock fabrics, and we aim to reach 100% sustainability by 2026.